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Total Visibility for Every Instrument in Your Lab
Instrument Management
LabIQ’s Instrument Management module brings complete oversight, reliability, and traceability to the heart of your laboratory’s instrument operations. Helping you track service responses, manage maintenance schedules, and maximize instrument performance.
Why Instrument Management Is Critical?
Modern laboratories rely on a wide range of instruments each with its own maintenance schedule, service contracts, calibration needs, and performance metrics. Without a centralized system, labs risk unplanned downtime, lost data, and compliance issues. LabIQ solves this with a structured, real-time instrument tracking and alerting platform.
Key Features of
Instrument Module
Service Performance Monitoring
Report the response and problem-solving times based on provider and instrument.
Service Request Management
Create, assign, and monitor instrument-related tickets with full traceability.
Attachments & Documentation
Upload user manuals, service reports, certificates, and SOPs directly to each asset record.
Maintenance & Calibration Scheduling
Set recurring schedules with automated alerts and task assignments.
Centralized Instrument Database
Store detailed profiles for each instrument: model, serial number, location, service provider, manufacturing, etc.
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Creating Ticket
Simple Detail Entry
There is a simple screen structure where you can briefly enter details about the error, select error codes and classifications specific to your organization, and quickly create a record by adding a screenshot or file if you need.
E-Mail & SMS Notifications
All fault notifications created are notified to the service responsibles defined specifically for the instrument in the system via E-Mail and SMS.
Service Response
Remote intervention or on-site solution... Whenever the request is closed by the service, they can close the ticket through the link sent to them.
Control
After the service completed notification, a confirmation notification will be sent to your responsible technicians to check the solution.
Maximize Uptime. Minimize Risk.
By recording all your service requests and process stages in your own system, you can perform brand and device-based analyses and identify truly recurring problem sources with cross-reports.
Creating Ticket
Simple Detail Entry
Email & SMS
Service Response
Closing the ticket & Report
Control
Creating Ticket
Simple Detail Entry
Email & SMS
Service Response
Closing the ticket & Report
Control
Maximize Uptime. Minimize Risk.
By recording all your service requests and process stages in your own system, you can perform brand and device-based analyses and identify truly recurring problem sources with cross-reports.
Reduce Waste. Avoid Downtime. Plan Proactively.
With the Inventory Module, your lab gains full control over its materials. No more over-ordering. No more last-minute emergencies. Instead, you get a predictive system that supports your efficiency, budget, and daily operations.
25
%
Reduction in expired stock
40
%
Improvement in inventory costs
80
%
Fewer urgent supply requests